Terms and Conditions


THROUGHOUT THIS WEBSITE, THE TERMS “US”, “WE” AND/OR “OUR” SHALL REFER TO SERVUSLY. 

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. THIS IS A LEGAL AGREEMENT BETWEEN US AND YOU WHICH GOVERNS THE USE OF THE SERVICES. YOUR USE OF THE WEBSITE CONSITITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO ALL PROVISIONS CONTAINED HEREIN. IF YOU DO NOT AGREE TO ANY AND/OR ALL TERMS AND CONDITIONS PROVIDED HEREIN, THEN YOU MAY NOT ACCESS THE WEBSITE OR USE ANY SERVICES PROVIDED BY US. 

By visiting our website, you engage in our (“Service”) and agree to be bound by the following terms and conditions (“Terms”). These Terms apply to all users of the site, including without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content, irrespective whether they are registered on our website or not.

By agreeing to these Terms, you represent and confirm that you are: (a) at least eighteen (18) years of age; or (b) have given your explicit consent to allow any of your minor dependents to use and access the Website using your login credentials to use the Service.

Any new features or tools which are added to the current website shall also be subject to these Terms. We reserve the right to update, change and/or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


GENERAL TERMS & CONDITIONS


You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to copy, reproduce, duplicate, sell, resell or exploit any portion of the Service, use of the Service or access to the Service through which the Service is provided, without express written permission by us.

We reserve the right to refuse service to anyone for any reason and at any time.


ONLINE STORE TERMS


By browsing through and/or using our website or Services, you guarantee and undertake that you meet the eligibility criteria. In the event you are browsing through and/or using our website or our Services on behalf of a corporate entity, you represent, warrant and undertake that you are authorized to act on behalf of such entity.

To the extent you do not meet the eligibility criteria set herein, we may, at our sole discretion, restrict or block your access to and use of our Services or our website and seek any other remedies legally available to us. We further reserve the right to exercise whatever lawful means we deem necessary in order to prevent unauthorized access to or use of our Services or our website.

You must not misuse our Services or our website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm or post any other material which is malicious,  technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of our website; corrupt data; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through our website. Breaching this provision would constitute a criminal offence under the laws of the United Arab Emirates.

You will be held personally responsible for any misuse of our Services or our website, and we may pursue any legal course where you: (i) knowingly introduce viruses, trojans, worms, spyware, adware or other material, program or code which adversely affects the operation of any computer software or hardware (or is designed to do so) or our website; (ii) gain or attempt to gain unauthorized access to the server on which our website is stored or any server, computer or database connected to the website; (iii) attack our website via a denial-of-service attack or a distributed denial-of service attack; and (iv) use our website for any reason that is contrary to law or public order.


COMPLETENESS & ACCURACY OF INFORMATION


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk and you confirm your understanding of same.


PRODUCTS & SERVICES


We have made every effort to display as accurately as possible the images  and colors of our products that appear on our website. We cannot guarantee that your settings or your computer’s monitor display of any color will be accurate.

These products or services may have limited quantities and are subject to return or exchange only according to our Return and Cancellation Policy.

We reserve the right to discontinue any product or service at any time. We reserve the right, but are under no obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice and at our sole and complete discretion. 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations. 


RECURRING ORDERS


Should you confirm an order for a specific product(s) by clicking the relevant option (“Recurring Order”) to be delivered at a certain frequency you are instructing us and granting us a right to deliver such product(s) at the requested frequency and to charge your card, whether credit or debit as selected by you, accordingly. We will send order notifications indicating that the order will be dispatched unless you inform us on [email protected] that you wish cancel such Recurring Order seven (7) days prior to expected delivery date. 


MODIFICATIONS TO THE SERVICE, PRICES AND SERVICE PROVIDERS RIGHTS


Prices for our products are subject to change without prior notice. You are responsible to check and review the price without any liability or responsibility on us. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


We shall not be held liable nor responsible in any way for the actions or omissions of the service providers including, but not limited to, changes and/or amendments to their terms of business or rejection of providing installment options to you. We are solely responsible for providing a platform to facilitate connections between you and the service providers and do not assume any responsibility for the actions, quality, suitability, or performance of the service providers. You acknowledge and confirm that the service provider has the right to amend its terms of business at any time without your approval and has the right to approve and/or reject your request for the installment options. You agree to indemnify and hold us harmless from any and all claims, liabilities, damages, costs, and expenses, including reasonable attorneys' fees, arising from the service provider rejecting your request. 


THIRD-PARTY LINKS


Certain content, products and services available via our website may include materials from third-parties.

Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

You hereby confirm that we are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS


If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email or otherwise (collectively, 'Comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments.

All Comments, feedback, suggestions, ideas, and other submissions disclosed, submitted on our website or otherwise disclosed, submitted or offered in connection with your use of our website shall be and remain our property. Such disclosure, submission or offer of any Feedback shall constitute an assignment to us of all worldwide rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Thus, we will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms.

You agree that your Comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third-party.


PERSONAL INFORMATION


Your submission of personal information through the store is governed by our Privacy Policy.

You are responsible for maintaining the confidentiality of your account and information contained therein. 


REFUNDS 


Although we are not responsible for the work done by our service providers; the below provisions with regards to refunds for services provided by them to you apply:

You confirm your understanding and acceptance that we are merely a gateway proving a service between you and the service provider and are therefore not liable nor responsible for the services provided by the service provider.


ERRORS, INACCURACIES AND OMISSIONS


Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.

We undertake no obligation to update, amend or clarify information on the website or in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied on the website or in the Service or on any related website, should be taken to indicate that all information on the website or in the Service or on any related website has been modified or updated.


PROHIBITED USES


In addition to other prohibitions as set forth in the Terms, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the website, the Service or of any related website, other websites, or the internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the website, Service or any related website for violating any of the prohibited uses.


INTELLECTUAL PROPERTY


You are not allowed to use any content from the website for any commercial purpose without the prior express written consent of and/or license granted for this purpose by us.

You are not entitled to change, modify and/or edit the digital or hard copies of any particular content of the website and/or add, modify and/or use certain photographs, texts, images and/or video and/or audio content to the original content of the website.

We expressly reserve all rights regarding the www.servusly.com domain name and all related domains and sub-domains, the name "Servusly", the logo, service marks, trading names and/or trademarks. Other trademarks, products and company names mentioned on the website may be trademarks of their respective owners or licensors and the rights in such marks are reserved to their respective owners or licensors.


INDEMNIFICATION


You agree to indemnify, defend and hold us harmless and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they refer to, or your violation of any law or any infringement by you or made under your account, of any intellectual property rights or other rights of any third-party.


DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY


We do not guarantee, represent or warrant that your use of our website and/or Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the website and/or the Service will be accurate or reliable.

You agree that from time to time we may remove a Service for indefinite periods of time or cancel a Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the website and/or the Service is at your sole risk. The website and all products and services delivered to you through the website are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the website, any Services or products procured using the website, or for any other claim related in any way to your use of the website, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Notwithstanding anything to the contrary herein and to the extent permitted by law, our aggregate liability to you, whether in contract, tort (including negligence) or otherwise, will be limited to a maximum of (I) AED 1,000, or the amount you paid for the Services for the past three months prior to the claim, whichever is lower.

You hereby acknowledge and agree that we shall not be liable for generated content or the defamatory, offensive or illegal conduct of any third part of service provider or user and that the risk of harm and/or damage from the foregoing rests entirely with you.


SEVERABILITY


If any provision of these Terms is or may become, under any applicable law, or is found by any court or administrative body of competent jurisdiction to be, illegal, void, invalid, prohibited or unenforceable then such provision shall be ineffective to the extent of such illegality, invalidity, prohibition or unenforceability and the remaining provisions of these Terms shall remain in full force and effect.


TERMINATION OF USE


We may, in our sole discretion, terminate or suspend your access to and use of our website without notice and for any reason, including for violation of the Terms, or for other conduct which we believe, in our sole discretion, is unlawful or harmful to others. In the event of termination, you will no longer be authorized to access the site and we will use any means possible to enforce this termination.


NO AGENCY 


Nothing in these Terms shall be construed as creating an agency, partnership, joint venture, or employment between you and us. You agree and understand that you do not have any authority to bind us in any respect whatsoever under any circumstances. 


DELAY IN EXERCISING RIGHTS


No failure or delay on our part to exercise any right or remedy available to us under these Terms or the law shall be construed or operate as a waiver thereof nor shall any single or partial exercise of any right or remedy as the case may be.  The rights and remedies provided for in these Terms are cumulative and are not exclusive of any rights or remedies provided by law.


ASSIGNMENT


We may assign any or all our rights and duties under these Terms to any party at any time without notice to you. 


ENTIRE AGREEMENT


The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.


GOVERNING LAW


The United Arab of Emirates is our country of domicile, and as such, these Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai.


CHANGES TO TERMS OF SERVICE


You can review the most current version of the Terms at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.


CONTACT US


Should you have any questions, complaints, or claims with respect to the website and/ or the service, please contact us on:

Email: [email protected]

Phone: +971 522527803

We do not provide any guaranteed response time but will make a good faith effort to answer questions within five (5) business days.